The Self-Service Venue Report
pointOne and Indigo Ltd have partnered again to bring you ‘The Self-Service Venue’ report.
This piece of research was aimed to gather a better understanding on the audience’s willingness to embrace self-service technology within the cultural venue experience. The survey also wanted to identify what audience group would more likely benefit from the use of technology, and how these devices were being used in other areas of life.
This report is based on the results from a nationwide survey
that ran from 13th February – 6th March, where 28 organisations took part, and we received over 7,900 responses.
The Self-Service Venue report identifies key opportunities
for growth and secondary spend within cultural venues and covers the full results of the nationwide survey.
This report is aimed at all stakeholders involved in theatre
and venue technology including management, operations, box office, F&B, marketing and communications.
