pointOne - Theatre catering service



Simplify and enhance your operation with a dedicated theatre EPoS system that maximises revenue across interval ordering and ticketing integrations as well as mobile POS for roaming concession and merch sales. 

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So how do we help you and your customers?

We are the go-to theatre POS experts in the UK.

Our EPoS solution includes many theatre-specific features to manage interval ordering and ticketing integrations as well as mobile POS for roaming concession and merch sales. We integrate with all leading ticketing software, including Spektrix and Tessitura as well as audience e-ticketing and messaging services like CrowdEngage, to give operators a joined-up customer view.

Our powerful, multi-department reporting and enterprise-level stock control tools complete our full EPoS ecosystem, providing a thorough insight into your FOH and BOH operation.

Theatre body membership
Woman with coffee on mobile in theatre

What you need to know

Manage every aspect of your venue from bars and restaurants to merchandise sales and pop-up ice-cream stalls with our comprehensive software.

Allow your customers to order and pay for in-seat refreshments with our mobile order & pay.

Integrate your ticket booking systems with our award-winning EPoS to allow for a host of cross-platform features.

Manage interval orders easily with our purpose-designed interval ordering system.

Manage multiple department reporting and stock control purpose-built for theatres.

Implement customer-facing kiosks for queue busting and interval ordering.

Benefits for you

Gain Cost Transparency

Our detailed dashboards and analytics allow you to view, consolidate and manage all of your revenue, COS and menu data by department, remotely and in real-time.


Our interval ordering module lets you maximise revenues and streamline the operational demands of managing interval orders. Customers love it.


With box office software integration, enable your customers to use vouchers and discounts at the point of sale to ensure they feel engaged and promote their theatre experience.


Your visitors will be pressed for time and eager to get to their seat having purchased their interval drinks, pre-show food and programme. Our EPoS is fast, accurate and reliable to help you deliver that service.

Benefits for your customers

Make Interval Ordering Effortless

Our interval ordering app lets customers pre-order their interval drinks for pick up at a time and location of their choice.

PERSONALISE Their Experience

Use intelligent loyalty platforms to offer your customers complimentary incentives across the box office and your F&B sites - see a show and get a voucher to redeem at the concession counter.

Keep Them in the Loop

Use an integrated loyalty CRM to highlight upcoming shows related to their previous buying preferences - if they've been to your last three musicals, chances are they want to know about your latest one.

Phone payment use in theatre

Our Theatre Partners

Want to see a demo?

Birmingham Hippodrome logo

“Our staff have appreciated the swift introduction of pointOne’s mobile order & pay app both for the ease in customer use and time back it gives them to do their daily jobs. We have seen a growth in pre-show and interval sales with the app and can see further potential and beneficial use within our company. pointOne EPoS has made a significant positive difference to our theatre trading business.”

Mike O’Dwyer / Head of IT
/ Birmingham Hippodrome

Why choose pointOne?

Put simply, we know our stuff. We have been innovating and iterating our hospitality EPoS solutions since 2001 and have become an experienced brand you can trust.

There is a reason why we were the first EPoS provider to offer a cashless kiosk solution to the UK QSR market back in 2016. Our agile team create forward-thinking and feature-rich products that start and end with our customers.

We do all the heavy-lifting so you can concentrate 100% on pleasing your customers.

Latest Insights

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We’d love to chat​

If you have any questions about how our EPoS system can help streamline your theatre operation or you would like to see a demo of it in action then we’re here to help.