MUST-HAVE HOSPITALITY TECH FOR
Immersive Experiences
Leverage technology so your venue can enhance efficiency, deliver exceptional service, and craft memorable food and beverage experiences that keep visitors coming back for more.
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Powering Immersive Venues with Connected Hospitality Technology
Immersive venues are reshaping guest experiences, and technology is at the forefront of this transformation. Building a technology stack that creates a seamless hospitality solution and customer journey contributes to delivering an excellent visitor experience.
Our extensive range of products including self-service kiosks, EPOS and mobile order & pay, make it easy for your operations to run smoothly and efficiently for your guests.
Streamline Your Operations with Integrated Tools
- Scalable Android technology for seamless multi-site management with real-time reporting.
- Handheld POS devices provide full EPOS functionality and increased roaming sales anywhere in your venue.
- Easily update menus and access allergen details at the touch of a button.
- Integrated table booking solutions give you complete control over reservations.
- Enterprise stock management optimises profits, reduces waste, and tracks variances with precision.
- Open API and extensive integrations connect effortlessly with third-party systems.
Hospitality Solutions for Your Venue
One unified system
Control your entire operation, from cafés and restaurants to retail, through a single, centralised EPOS platform.
Increase average spend
Drive additional revenue with smart upsell prompts and optional extras built into the customer journey.
Improve guest satisfaction
Deliver faster service, tailored promotions, and a more seamless on-site experience from start to finish.
Ensure food safety compliance
Clearly display allergens, dietary info, and nutritional details at every point of sale.
Boost customer loyalty
Connect loyalty and membership programs to encourage return visits and long-term engagement.
Strengthen your identity
Maintain consistent branding and messaging across all sales and ordering channels.
Smarter, More Seamless Journeys for Your Guests
Speedy ordering
Keep the queue moving with Kiosks and Mobile Order & Pay.
customisable ordering
Features to personalise food and beverage orders easily.
Accessible ordering
Visual product images and intuitive graphics for easy navigation.
order with confidence
Highlight allergens, nutritional information and lifestyle choices.
Stay secure
Visitor data and payment details are 100% secure.
Membership Benefits
Repeat visitors rewarded with loyalty schemes.
“Just knowing we have a POS system that can be flexible enough to respond to our changing business needs rather than being restrained by a system’s limitations is a huge benefit to us.”
Brandon Plummer / Bar Manager / Bridge Theatre
Build Your Ideal Tech Stack
Our EPoS ecosystem includes a range of complementary products that can be utilised to build a tailor-made and future-proofed solution that will ensure your business thrives.
We’d love to chat
If you have more questions about our innovative self-serve solutions and how you can implement this technology into your operation then we’re here to help.
Immersive Experiences FAQ's
What kind of hospitality tech solutions do immersive venues need?
Immersive venues require flexible, all-in-one hospitality tech that supports fast-paced service, high visitor volume, and multi-zone environments. Your setup can include:
- A centralised EPOS system to manage food, drink, and retail sales
- Self-service kiosks to reduce queues and improve ordering speed
- Mobile Order & Pay for pre-ordering, at-seat, or QR code-based service
- Handheld POS for roaming staff or pop-up service areas
- Third-party integrations with ticketing, CRM, and loyalty platforms
Together, these solutions help immersive venues streamline operations, increase secondary spend, and deliver a more seamless, engaging guest experience.
Can pointOne’s technology support food, drink, and retail sales in one venue?
Yes, our centralised EPOS platform is built to manage food, drink, and retail sales within a single immersive venue. Whether you’re running cafés, bars, merchandise stalls, or pop-up outlets, the system allows you to control all operations from one unified solution.
It supports:
- Real-time sales and stock management across F&B and retail zones
- Custom menus and pricing by location or service type
Integrated payments and promotions to drive upsell opportunities - Consolidated reporting for all outlets in one dashboard
- A seamless guest experience across multiple revenue streams
This all-in-one setup is ideal for immersive venues looking to streamline operations and maximise secondary spend.
Does your system work across multiple zones or locations within one venue?
Absolutely. pointOne offers scalable EPOS technology that supports multi-site management with centralised real-time reporting — ideal for immersive venues with varied zones like cafés, bars, retail areas, and experiential zones.
How does mobile ordering enhance the guest experience at immersive events?
Mobile ordering helps immersive venues keep guests engaged by removing the need to queue or leave the experience. With pointOne’s Mobile Order & Pay, they can scan a QR code, browse a fully branded menu, and place orders from their seat or table — before or during a show — without disrupting the flow of the event.
This allows for faster service, smoother operations, and a more seamless, immersive journey from entry to exit — all while encouraging additional spend through upsells and pre-orders.
Is your EPOS system suitable for temporary or pop-up installations?
Yes — pointOne’s EPOS system is perfectly suited for temporary venues and pop-up installations. Our Android-based solution also runs on portable tablets and mobile, giving you EPOS functionality without the need for fixed hardware. It’s quick to deploy, easy to train staff on, and ideal for roaming bars, seasonal experiences, or short-term immersive events.
Can you integrate with third-party systems like ticketing or membership tools?
Definitely. pointOne’s platform integrates seamlessly with leading ticketing platforms like Spektrix, Ticketsolve, VisitOne, CrowdEngage, and more. It also supports CRM, loyalty, gift cards, interval ordering, and loyalty program systems — enabling personalised customer journeys and synchronised operations across your venue.