CUTTING-EDGE HOSPITALITY TECH FOR
Museums & Cultural Venues
Our state-of-the-art technology helps museums and cultural venues enhance all their hospitality operations to deliver great and seamless visitor experiences.
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Streamline Food, Beverage & Retail with Smart Ordering Tech
With our seamless all-in-one solution our tech can make your cafe, restaurant, bar and shop operations run smoothly and efficiently.
Our Self-Service Kiosks, Mobile Order & Pay and EPoS work as one system to help drive sales and enhance the customer journey.
Tools for Operational Efficiency and Control
- Scalable modern Android tech for multi-site management and reporting.
- Flexible EPoS and increased roaming sales anywhere in the venue with our Handheld POS.
- Access menu management and allergen information at the touch of a button.
- 100% control of your reservations with table booking integrations.
- Enterprise Stock Solution to take control of gross profits, waste, variances, and recipes.
- Connect with third-party solutions using our open API and extensive integration options.
Centralised Tech to Power Your Entire Venue
One sales solution
Manage all your tech across your cafes, restaurants and merchandise.
Boost sales by upselling products
Customisable add-ons during the ordering process.
Enhance visitor experience
Offer quicker service, personalised offers, and better overall convenience throughout each visit.
Stay compliant
Highlight allergens, nutritional information and lifestyle choices.
Showcase your brand
Unify your branding across all ordering channels.
Make Every Visit Smoother, Quicker, and More Enjoyable
Quicker ways to order
Speed up service with mobile ordering and self-serve kiosks that keep lines short.
Tailored choices
Let guests easily customise meals and drinks to suit their preferences.
Easy-to-use design
Visual menus and intuitive layouts make digital ordering simple for everyone.
Informed decisions
Clearly display dietary details, allergens, and lifestyle options during selection.
Secure transactions
Ensure personal data and payment information are always safely protected.
“We have to serve 700 people in around 15 minutes and we can now achieve this. When we were on our previous system, we would still have people queueing when the curtain was about to go up for the second half! With our pointOne system, we can achieve this easily.”
MARTYN DARVELL / CUSTOMER SERVICES MANAGER / Royal Spa Centre
Build Your Ideal Tech Stack
Our EPoS ecosystem includes a range of complementary products that can be utilised to build a tailor-made and future-proofed solution that will ensure your business thrives.
We’d love to chat
If you have more questions about our innovative self-serve solutions and how you can implement this technology into your operation then we’re here to help.
Museum FAQ's
Is your solution scalable as our venue grows or adds new service areas?
Absolutely — pointOne is designed to grow with your museum or cultural site. Whether you’re expanding to new locations or adding new services like retail, pop-ups, or cafés, our platform scales with you. All new areas integrate with your EPOS system, giving you full visibility and control from day one.
How can we encourage more upsells or add-ons during the order journey?
Our tools are built to support smart upselling. You can add optional extras, combo suggestions, or strategic prompts during the kiosk or mobile order flow — whether that’s suggesting a souvenir with a ticket, or a snack add-on in the café. These small enhancements can significantly increase secondary spend across your venue.
Can we customise the look and feel of the ordering experience to match our venue’s brand?
Yes, you can fully customise the interface of your self-service kiosks and Mobile Order & Pay system to reflect your brand. From colour schemes and logos to menu layout and imagery, your venue’s identity is consistent across all digital ordering channels. This helps reinforce trust and improves the overall visitor experience.
What kind of reporting and insights can we expect from the system?
pointOne offers powerful, real-time reporting tools designed to support museums and cultural venues with multi-department operations. From tracking food, drink, and retail sales to monitoring stock levels and understanding performance across sites or events, you’ll have the data you need to make informed decisions.
The system also supports integration with platforms like Xero and Sage Intacct, and provides consolidated financials, staff performance reporting, and event-specific insights — all from a central dashboard.
To explore the full range of reporting features, visit our Reporting & Insights page.
Can we update menus and pricing across multiple locations at once?
Yes, with centralised control, you can update menus, prices, and promotions across all cafés, shops, and kiosks from one platform. This is especially useful for museums or cultural venues with multiple service points or satellite locations. It ensures consistency while giving you the flexibility to adapt to local needs.