Does sustainability make commercial sense for hospitality brands?

Firstly, it’s clear to say that becoming a more sustainable business is not the silver bullet to weathering the tough times that hospitality brands continue to face. Staff shortages, rising food and utility prices, supply chain issues, VAT increases, reduced footfall from the cost of living rises and general political uncertainty pose a wall of challenges that requires many sledgehammer solutions of which sustainability is not one.

How do cultural audiences feel about the climate crisis and what role do they think cultural organisations should have in tackling these issues?

Sustainability symbols

Climate crisis awareness and the hospitality sector’s role in tackling these issues gained significant momentum before the pandemic hit in 2020. Two years on, we wanted to understand how cultural audiences were feeling about their own responsibilities towards the climate crisis and what role they felt if any, that cultural organisations should have in addressing the issues through their sustainability practices.

Guest blog: How to get an alcohol licence for a coffee shop

Oli Baise, who helps run the family-owned coffee shop The Coffee Traveller, brings us a guest blog where he explains the reality of getting an alcohol licence for a hospitality business. He will explain the time and financial costs involved in doing this, as well as what they would have done differently with the benefit of hindsight.

How to make theatres more sustainable

Hammersmith Honey

Although coronavirus has somewhat stolen the limelight these last two years, the importance of making theatres more sustainable remains a key focus for many theatres’ short and long term goals. As the theatre sector (we hope) starts its slow recovery to pre-2019 attendance in 2022, we take a look at why sustainability should be back on theatres’ agenda, what benefits it can bring, and how these sustainability goals can be achieved in partnership with UK-wide initiatives and third-party support.

Guest blog: Merging people and tech in 2022

Mum having food with her children in a restaurant

Katy Moses, MD of KAM Media brings us a guest blog in which she discusses the expectation of the customer and their views about technology’s use in hospitality based on consumer research KAM recently conducted in partnership with pointOne. What can operators learn about their customers and staff to take into 2022?