Yes, we’re still in lockdown or lockdown 3.0 but the good news is we have the vaccine and although there is no distinct roadmap out of this pandemic, the hope is that restaurants and bars will be able to start some sort of staggered reopening from May onwards.
2020 A year of unprecedented challenges for hospitality: How to overcome them and come back stronger
Eight months on and we continue to weather the bizarre, controversial, and maddening merry-go-round of Covid-19 and its devastating impact on hospitality. But where there are challenges, there are also opportunities. The hospitality sector has been incredibly inventive and resilient when it comes to diversifying and trying new approaches to tackle the almost impossible challenges we face.
Mobile Order & Pay seems to be a prerequisite for operators who are planning to reopen their dine-in service and need to adhere to social distancing. Following Boris Johnson’s announcement that pubs, restaurants and cafes can reopen their indoor spaces from the 4 July for table service only, the need for operators to utilise mobile ordering is stronger than ever.
In the wake of this unprecedented coronavirus outbreak, the restaurant and wider hospitality industry are having to face the very real risk of going out of business. For many, the need to adapt their business model and offer alternative services is key to safeguarding their survival.
Our Sales and Partnership Manager, Paul Berryman brings us another ‘Food for Thought’ blog. This month he looks at the importance for hospitality businesses in balancing the advantages of technology adoption for customer retention and acquisition while still safeguarding that all-important human touch.
EPoS is no longer just about transaction. It must become the essential operational hub to drive every aspect of your operation from transaction, marketing and loyalty, delivery, payroll, kitchen management and new self-ordering options.