Guest blog: How to get an alcohol licence for a coffee shop

Oli Baise, who helps run the family-owned coffee shop The Coffee Traveller, brings us a guest blog where he explains the reality of getting an alcohol licence for a hospitality business. He will explain the time and financial costs involved in doing this, as well as what they would have done differently with the benefit of hindsight.
6 key tech trends for QSR and fast casual restaurants in 2022

2020 was the year operators scrambled to implement online ordering channels; 2021 was the year of innovation and ongoing learning. So what will 2022 bring tech-wise? We take a look at the latest tech trends that QSR and fast casual dining operators should be implementing to retain and continue to attract customers back to their venues.
How to make theatres more sustainable

Although coronavirus has somewhat stolen the limelight these last two years, the importance of making theatres more sustainable remains a key focus for many theatres’ short and long term goals. As the theatre sector (we hope) starts its slow recovery to pre-2019 attendance in 2022, we take a look at why sustainability should be back on theatres’ agenda, what benefits it can bring, and how these sustainability goals can be achieved in partnership with UK-wide initiatives and third-party support.
Do the new Calorie Labelling Regulations apply to your business?

We take a quick snapshot look at the latest Calorie Labelling regulations that will soon be enacted across England. We break down who they apply to, what they entail and how to action their requirements to make your business compliant.
Guest blog: Merging people and tech in 2022

Katy Moses, MD of KAM Media brings us a guest blog in which she discusses the expectation of the customer and their views about technology’s use in hospitality based on consumer research KAM recently conducted in partnership with pointOne. What can operators learn about their customers and staff to take into 2022?
What is the real cost of staff shortages in the QSR sector and how can we fix it?

The cracks caused by staff shortages are really beginning to show according to new consumer and hospitality staff research we commissioned from KAM Media that reveals customer experience, particularly in QSR, is being damaged by the current crisis.