Understanding audience attitudes towards the role of cultural organisations and their audiences in tackling the climate crisis – a new sector wide survey delivered by the Insights Alliance and sponsored by pointOne.
2020 was the year operators scrambled to implement online ordering channels; 2021 was the year of innovation and ongoing learning. So what will 2022 bring tech-wise? We take a look at the latest tech trends that QSR and fast casual dining operators should be implementing to retain and continue to attract customers back to their venues.
Although coronavirus has somewhat stolen the limelight these last two years, the importance of making theatres more sustainable remains a key focus for many theatres’ short and long term goals. As the theatre sector (we hope) starts its slow recovery to pre-2019 attendance in 2022, we take a look at why sustainability should be back on theatres’ agenda, what benefits it can bring, and how these sustainability goals can be achieved in partnership with UK-wide initiatives and third-party support.
We take a quick snapshot look at the latest Calorie Labelling regulations that will soon be enacted across England. We break down who they apply to, what they entail and how to action their requirements to make your business compliant.
Katy Moses, MD of KAM Media brings us a guest blog in which she discusses the expectation of the customer and their views about technology’s use in hospitality based on consumer research KAM recently conducted in partnership with pointOne. What can operators learn about their customers and staff to take into 2022?
The cracks caused by staff shortages are really beginning to show according to new consumer and hospitality staff research we commissioned from KAM Media that reveals customer experience, particularly in QSR, is being damaged by the current crisis.