UNLOCK MORE REVENUE WITH
Mobile Order & Pay
Our Mobile Order & Pay web-based app is a smart solution that lets your visitors order and pay securely at multiple locations in your venue.
Trusted by:
Flexible Ordering Channels Across Your Venue
With Mobile Order & Pay, you offer guests a simple, convenient way to order food, drinks, and merchandise from their seats, before or during the show. No queues, no interruptions, just a seamless experience from start to finish.
Cut the Queues
By introducing QR code ordering, venues can streamline service, reduce wait times, and create a more convenient experience for guests.
Our Mobile Order & Pay app helps manage busy periods with ease, letting visitors order quickly from their phones, without the need to queue.
Key Features & Benefits
Boost sales
Maximise visitors dwell time with pre-orders, quick pickups, and enticing deals that drive secondary spend.
Seamless experience
Enable ordering without leaving the moment, keeping the guest journey uninterrupted.
Increased visitor satisfaction
Offer hassle-free ordering at their convenience, no missing out and no stress.
Faster service
Let visitors order from their seats, tables or at the bar, reducing congestion and wait times.
Actionable insights
Track real-time behaviour and preferences to personalise offers and improve decisions.
Flexible menus & branding
Easily update menus and fully brand the interface to match your venue.
Contactless convenience
Deliver a secure ordering experience that meets modern expectations.
Operational efficiency
Ease pressure on staff by shifting transactions to mobile, so they can focus on service.
Tactical Upselling
Encourage additional spend through strategic upsells and personalised add-ons throughout the ordering experience.
Informed Ordering
Clearly communicate allergens, dietary details, and nutritional info to support confident, safe choices.
OPERATIONS MANAGER / HULL THEATRE
Smart Solutions for Different Venues
Our solutions are built to adapt across sectors, offering the flexibility and functionality needed to meet the unique demands of each venue.
We’d love to chat
If you have more questions about our innovative self-serve solutions and how you can implement this technology into your operation then we’re here to help.
Mobile Order & Pay FAQ's
What is mobile order and pay?
Mobile order and pay is a digital ordering solution that lets guests browse menus, place orders, and make secure payments directly from their smartphones. Unlike a traditional order and pay app, pointOne’s browser-based system requires no download, offering the same convenience and speed with less friction for both guests and operators. It streamlines service, reduces queues, and enhances the overall guest experience.
How does mobile order and pay connect with my EPOS system?
Our mobile EPOS system integrates directly with your EPOS system so that all orders feed instantly into your kitchen or bar. This ensures accurate, real-time order processing and efficient service management.
What are the benefits of using a mobile order and pay POS?
A mobile order and pay POS increases efficiency by allowing staff to focus on service instead of transactions. It also helps reduce queue times, boost order accuracy, and drive higher average transaction values.
Can customers order and pay via mobile without downloading an app?
Yes. Our browser-based solution enables guests to order and pay via mobile instantly by scanning a QR code—no app installation or sign-up required.
How does the order and pay system improve service?
Our order and pay system enables faster table turnover, eliminates long queues, and allows real-time order tracking. Venues can also push targeted upsells and promotions during the ordering journey.
Can I use mobile order and pay at table service venues?
Yes. Guests can order and pay at table using their phones—ideal for theatres, cultural venues, and immersive experiences that want to reduce queues and enhance convenience..
Can it integrate with other hospitality tools?
Yes. The mobile order and pay application integrates seamlessly with ticketing, loyalty, CRM, and kitchen management tools, creating a unified digital ecosystem for your venue.
How can mobile order and pay increase revenue?
By providing visual menus and strategic upsells, mobile order and pay encourages guests to explore more items and spend more per transaction, improving both efficiency and profitability.
Do you provide installation, training, and support?
Yes. pointOne offers full onboarding, custom setup, and ongoing UK-based support for all mobile order and pay POS users, ensuring smooth deployment and reliable long-term operation.